Frequently Asked Questions

Take a moment and review our website portfolio. We have a specific design style, so you need to make sure what we consider to be beautiful fits within your thinking as well. If it doesn’t, do consider us for your project. There are oodles and oodles of WordPress consultants and designers available and you will find one who is a fit if you look.

Websites are quoted as a fixed bid project. The cost structure is based on the package selected, the complexity of functionality, the size of the website, and the need for marketing support such as search engine optimization, copywriting, and social media integration. Every project is unique and we try to make sure our pricing is based on your specific needs and not what we think the market will tolerate.

Of course! We have WordPress coders who are experts and we love helping people with WordPress installation, theme configurations, customizations, and plugin support.

We accept Visa/Mastercard/Paypal. All projects require a down payment of 50% to start.

This is hard to say, as it varies greatly by client. A custom microsite can take as little as one week and a large, complex B2B website can take three months. Similar to costing, the timeframe for implementation varies on complexity and the number of web pages and blog posts. In most cases, we are waiting on the client and the client is not waiting on us.

WordPress runs best on a Linux server with PHP 5 capabilities. Most hosting companies will easily support these requirements. If you have any concern on your hosting company’s support options, we are happy to investigate your existing hosting package and provide assistance with new hosting if needed. If shared hosting is enough for you, we’re big fans of WP Engine.

Absolutely not. If the client is not a good fit, the opportunity is not quoted. Creating a new website is a big endeavor, so the website designer and their client need to have synergies for the project to launch successfully. The same is true for customizations of existing themes. If we don’t feel that we’re a good fit or that WordPress isn’t a good fit, we’ll quickly tell you so.

Absolutely. There are sample testimonials on our website for review. References can be provided prior to signing contracts. As a courtesy to existing clients and to limit unnecessary phone calls, references are not provided until we are the chosen website designer.

Absolutely not! WordPress started as a blogging package, but it is now a full CMS that is used around the world for creating both blogs and corporate websites. Over 25 million people have chosen WordPress to power their website or blog. Most notable users of WordPress include the likes of CNN, The New York Times, Katy Perry, The Ford Story, Michigan State University, MTV Newsroom, Mashable, and WSJ Magazine. You can learn more about WordPress at www.wordpress.org.

The beauty of WordPress is the ease of use it provides. Each all inclusive website design project will include one hour of WordPress training, so most clients are more than capable of updating and adding website pages as needed. Since some clients do not want to maintain their own websites, Simplicity Software offers ongoing maintenance at our standard hourly rate.

There are a number of websites that offer affordable stock images for use in website design projects. Most images cost less than twenty dollars per high-resolution image.

We will provide one hour of free training with each all inclusive web design project. Additional hours are available at an hourly rate. In addition, the Slack link above will give you free community help, as well as a developer is on hand 7 days a week to answer any questions you may have, if you need something other than what real-time chat offers then you can get with the developer for a price quote for work your needing done.

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